What our Patients Say

What our Patients Say

We are always looking to better measure, and to then improve, the care we provide. As part of this improvement focus, we ask all of our patients about their experience across a wider range of indicators, all of which relate to the domains of care set by our quality regulator, the CQC.

Read some of the feedback we’ve received from patients recently:

“What a superb unit! So very friendly, caring and efficient! Having worked in the NHS for 39 years I am comforted by the level of care I received. Thank you everyone.” Patient CF

“This is a very modern and functional building. All of the staff from top down were very attentive to my needs and privacy. Excellence at work here.” Patient AG

“Excellent facility, charming staff, overall a very positive experience. Thank you to all.” Patient HG

“I felt a bit worried coming here, trying to get here on time but I was put at ease and looked after wonderfully. Everyone is so friendly as they really care for you in every way. God bless and big thank you for all you do, who was so good to me and everyone x.” Patient SS

“Very pleased with all the care and treatment received. Nursing staff and medical staff were excellent.” Patient RA

“Very nervous on coming in but found all staff to be very friendly and reassuring, my treatment was superb throughout.” Patient DE

“Absolutely fantastic care, really impressed with everything and the way I was treated by the staff.” Patient TB

“Better than the Ritz :)” Patient GH



“Very happy with the treatment I received today, special thanks go to Megan, Chloe and Darren, you are all truly amazing.” Patient BP

“An excellent experience, friendly atmosphere, absolutely no problem about returning for further treatment.” Patient CK

“Staff of all specializations were absolutley brilliant, can’t thank them enough.” Patient GO

“Staff where lovely, attentive & took into consideration my mobility & hearing loss.” Patient PS

“Could not have been treated better, thank you.” Patient MS

“A big thank you to each and every one of you.Patient VP

“Very happy with the treatment I received today, special thanks go to Megan, Chloe and Darren, you are all truly amazing.” Patient BP

“Excellent all round care, can’t be faulted” Patient MB

 “Friendly and professional staff who made me feel welcome, secure and fully informed at all times. Many thanks.” Anonymous

 “Excellent friendly, helpful & informative staff. Couldn’t have had a better experience.” Anonymous

“Very very impressed, everything was perfect, could not have had better.” Anonymous

“Everyone we dealt with was marvellous” Anonymous

“What a brilliant bunch” Patient MA

”I was worried before attending but had no need to.” Patient JU

”All the staff were very pleasant and attentive, wish the rest of the NHS was as good as this.” Patient BF

”Excellent in all respects” Patient DM

”Wonderful atmosphere, staff were excellent and caring. A faultless display of NHS care at its’ best” Patient JR

”The staff were all amazing – kind and caring such an air of calm. Thank you all, a wonderful experience. ” Patient JMB

“First class experience, the staff and facilities outstanding. A credit to this hospital.” Anonymous

“I was put at ease throughout with friendly and caring staff and environment, thank you.” Patient SH

“Thank you, has been an excellent experience from start to finish. Very professional. Brilliant.” Patient CR

“No further comments, treatment and service was excellent” Patient SB

“Been a very good day for me” Patient WD

“My thanks for your support and kindness, excellent”  Anonymous

“My time and treatment at the clinic was outstanding” Anonymous

“Excellent, committed care staff. So helpful and friendly, nothing too much trouble. Thank you.” Patient KH